Burwell Surgery Newsletter
IMPORTANT CHANGES REGARDING REPEAT PRESCRIPTIONS
In line with good practice procedures as recommended by the Health Authority and adopted by all other surgeries in the area, we will not accept repeat prescriptions via the telephone as from 5th January 2009.
I appreciate those of you who use this method to order your prescriptions will find it strange to begin with, however, there are other ways to order your prescription. You will need to keep your repeat list and tick the boxes of the items you need. This list can be:
- Posted to the surgery.
- Hand delivered to the surgery and put in the red box in reception or in the outside post box if we are closed.
- For those of you who have access to a fax machine, the list can be faxed at any time on 01638 743948.
- Requests can also be ordered via the internet. Please see reception if you wish to register for this service.
- Also, Lloyds Pharmacy in Burwell will order your prescription on your behalf. Please ask Lloyds for more information on their "Express Repeat Prescription Service".
Please remember we will still need 48 hours (2 working days) to process your prescription so you will need to allow extra time when posting your request. If anyone has genuine difficulties with this, please let me know and I will be happy to discuss the issues with you.
CHRISTMAS: The surgery will be closed at 6 pm on Wednesday 24th December and reopen at 8.30 am on Monday 29th December. If you need a doctor during the Christmas holidays please telephone 01638 741234 and your call will be diverted to Take Care Now which was formerly Suff Doc.