Burwell Surgery Newsletter
WE HOPE you all had a Merry Christmas and we wish you a very happy and healthy New Year. We would like to thank all the patients who have so generously given us boxes of biscuits and Christmas goodies. They are very much appreciated by us all. We would also like to thank everyone who has completed a patient questionnaire for us. These have now been sent off to a data analysis company and the results will be published later on.
I'm sure that you will be pleased to join us in welcoming back Dr Alison Eyers who will be returning to the surgery for two days a week at the beginning of February. Dr Debbie Gilbert will remain with us for four days per week until the end of August.
I would like to give some tips on how patients can get the best out of their appointments. Doctors' appointments are ten minutes long and it is a good idea to prepare beforehand what you want to discuss with your doctor. If you have more than one problem, tell the doctor at the start of the appointment and try to deal with the most important problem first. If there is insufficient time to address all your problems, then a further appointment or follow up telephone call may be necessary. Doctors cannot use your appointment to deal with the health problems of other members of your family. Urgent appointments are from 11.30 am each day. These allow only five minutes per patient and are for urgent problems that cannot wait for a routine appointment. As a result, the doctor will only have time to deal with urgent problems during these appointments. I hope this information is helpful.